Your full-stack partner for retention marketing
Strategy, creative, and automation that keep customers coming back.
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Tracked Sales
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Tracked Sales
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Tracked Sales
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Emails Collected
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Emails Collected
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Emails Collected
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Attributed Revenue
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Attributed Revenue
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Attributed Revenue
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Return on investment
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Return on investment
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Return on investment
Our services
Email Marketing
The backbone of lifecycle. We build and optimise the Klaviyo flows that quietly drive a large share of ecommerce email revenue — welcome, browse, cart, checkout, post-purchase and win-back — then run a campaign calendar that keeps your list engaged without burning it out.
Explore email marketing services or read the Klaviyo flow audit playbook.
SMS Marketing
The highest-intent channel you own. We use SMS for the moments that deserve a tap — cart recovery, restocks, launches and VIP windows — and orchestrate it with email so customers get one coherent story, not two competing ones.
Explore SMS marketing services.
Loyalty
A reason to choose you again that isn't a discount. We design loyalty programs that reward the behaviour you actually want — repeat purchases, higher AOV, referrals — and we size the economics before we build, so the program funds itself.
Explore loyalty services or read how to model loyalty program ROI.
Reviews
Social proof is a retention channel, not a vanity metric. We turn post-purchase moments into reviews and UGC, then put that proof to work in flows, on product pages and in ads.
Explore reviews services.
Push Notifications
Owned reach with zero send cost. We use web and app push as a low-friction nudge layer for back-in-stock, price drops and time-sensitive launches, sequenced so it supports email and SMS instead of competing with them.
Explore push notification services.
Subscriptions
The most valuable customer you can build. We help DTC brands launch and, more often, fix subscription programs — reducing involuntary churn, smoothing the first 90 days, and giving subscribers reasons to stay past the third order.
Explore subscription services or read the subscription retention playbook.
Email Marketing
The backbone of lifecycle. We build and optimise the Klaviyo flows that quietly drive a large share of ecommerce email revenue — welcome, browse, cart, checkout, post-purchase and win-back — then run a campaign calendar that keeps your list engaged without burning it out.
Explore email marketing services or read the Klaviyo flow audit playbook.
SMS Marketing
The highest-intent channel you own. We use SMS for the moments that deserve a tap — cart recovery, restocks, launches and VIP windows — and orchestrate it with email so customers get one coherent story, not two competing ones.
Explore SMS marketing services.
Loyalty
A reason to choose you again that isn't a discount. We design loyalty programs that reward the behaviour you actually want — repeat purchases, higher AOV, referrals — and we size the economics before we build, so the program funds itself.
Explore loyalty services or read how to model loyalty program ROI.
Reviews
Social proof is a retention channel, not a vanity metric. We turn post-purchase moments into reviews and UGC, then put that proof to work in flows, on product pages and in ads.
Explore reviews services.
Push Notifications
Owned reach with zero send cost. We use web and app push as a low-friction nudge layer for back-in-stock, price drops and time-sensitive launches, sequenced so it supports email and SMS instead of competing with them.
Explore push notification services.
Subscriptions
The most valuable customer you can build. We help DTC brands launch and, more often, fix subscription programs — reducing involuntary churn, smoothing the first 90 days, and giving subscribers reasons to stay past the third order.
Explore subscription services or read the subscription retention playbook.
Platform Certified
We take pride in being platform agnostic. Not only that, being partners across platforms allows us have dedicated support & stay up to date on the latest updates & trends.
Platform Certified
We take pride in being platform agnostic. Not only that, being partners across platforms allows us have dedicated support & stay up to date on the latest updates & trends.
Platform Certified
We take pride in being platform agnostic. Not only that, being partners across platforms allows us have dedicated support & stay up to date on the latest updates & trends.
Testimonials
"I would recommend BMO to business owners who are ready to scale. I have been growing year over year and it was time to invest in email marketing. We really needed to have a more professional look and overall approach. My only regret is that I didn't find them sooner!
Quinn Reitz
Founder, Nursing Queen
"The BMO team were incredible partners to lead our lifecycle efforts across our brands at Strands. They quickly adopted and improved our brand voice and aligned on an effective and measurable strategy to drive meaningful growth. Beyond the tangible, the team was an absolute pleasure to work with and learn from, with their team coming well prepared to each presentation they gave.
Eric Delapenha
Founder, Stands Haircare
"BMO Media has been a lifesaver. They dove into a major overhaul of our email automations to drive incremental revenue during the holiday season. Our program has grown considerably since then. I would recommend them in a second!"
Luz Ramirez
Director of Retention, Our Place
"My experience in working with BMO has been nothing but awesome! From email design to strategy, they can help grow and improve your email performance. I can confidently recommend their quality, professional work. They are experts in the space!"
Charisse Salangsang
Marketing Director, LA Clippers
"BMO Media has been incredible to work with. The email marketing arm of our business has seen incredible growth and we attribute it to the monthly campaigns they build and their 'out of the box’ thinking. Approachable, easy to work with, and incredibly knowledgeable all makes them easy to highly recommend.”
Katie Lyon
Co-Founder, Allegiance Flag Supply
"BMO has helped us to bring a new level of strategy to our email/SMS programs. Enhancing segmentation strategies, improving deliverability scores, and dramatically increasing revenue per recipient."
Andy Shripka
CMO, Travel Pro
"I would recommend BMO to business owners who are ready to scale. I have been growing year over year and it was time to invest in email marketing. We really needed to have a more professional look and overall approach. My only regret is that I didn't find them sooner!
Quinn Reitz
Founder, Nursing Queen
"The BMO team were incredible partners to lead our lifecycle efforts across our brands at Strands. They quickly adopted and improved our brand voice and aligned on an effective and measurable strategy to drive meaningful growth. Beyond the tangible, the team was an absolute pleasure to work with and learn from, with their team coming well prepared to each presentation they gave.
Eric Delapenha
Founder, Stands Haircare
"BMO Media has been a lifesaver. They dove into a major overhaul of our email automations to drive incremental revenue during the holiday season. Our program has grown considerably since then. I would recommend them in a second!"
Luz Ramirez
Director of Retention, Our Place
"My experience in working with BMO has been nothing but awesome! From email design to strategy, they can help grow and improve your email performance. I can confidently recommend their quality, professional work. They are experts in the space!"
Charisse Salangsang
Marketing Director, LA Clippers
"BMO Media has been incredible to work with. The email marketing arm of our business has seen incredible growth and we attribute it to the monthly campaigns they build and their 'out of the box’ thinking. Approachable, easy to work with, and incredibly knowledgeable all makes them easy to highly recommend.”
Katie Lyon
Co-Founder, Allegiance Flag Supply
"BMO has helped us to bring a new level of strategy to our email/SMS programs. Enhancing segmentation strategies, improving deliverability scores, and dramatically increasing revenue per recipient."
Andy Shripka
CMO, Travel Pro
Case studies
Considering a partnership with BMO Media?
We take a tailored approach to every engagement, starting with your goals, followed by a complimentary audit, and designing a lifecycle strategy built to scale.
FAQ
What does BMO Media do?
What types of brands does BMO Media work with?
What platforms does BMO Media work with?
How is BMO Media different from a traditional marketing agency?
How do I get started with BMO Media?
Interested in working with us?
Request a complimentary audit and start building a stronger lifecycle foundation today.
Join the team
Interested in working with us?
Request a complimentary audit and start building a stronger lifecycle foundation today.
Join the team
Interested in working with us?
Request a complimentary audit and start building a stronger lifecycle foundation today.